Member Account

Support Sections:

• Browser Support
• How to Create an Account
• How to Login to the Web Site
• How to Update your Account Profile
• Logging Out
• Signing up for Fundraising Events

Member Accounts

Each band parent and student is encouraged to create an account with basic personal information, including contact information, age, and communications preferences.   These profiles will help us to centralize our email distributions list and provide more relevant and timely information in our email communications.   Everyone needs to have his/her own account - there is no reason to share an account.

Browser Support

The account functionality is supported in the following browsers:

• Microsoft Internet Explorer
• Mozilla Firefox (recommended)
• Google Chrome
• Apple Safari

It is NOT supported in the following browsers:

• AOL
• Opera

If you encounter any problems, please report the issue to the webmaster and provide the following information:

1. The internet browser (and version number) you are using
2. What you were trying to do when the issue occurred
3. What (if any) error message was displayed
4. The approximate date and time the error occurred

How to Create an Account

If you do not already have an account, you can create one by:

1. Click on the "Create Account" link located at the right above the mini-calendar on the Fundraising page (eventually this link will be available on all pages).
2. A new window should open prompting you to enter information about yourself and your preferences.   Complete the form.   As you select your role and other information, the screen may change to display additional fields for you to consider.   Be sure to scroll down to see the entire form!
3. If you need help, you can turn on the Help Tips by clicking on the "Turn ON Help Tips" icon located at the top right of the window.   When you move the mouse over a field, a help tip box will display with more information about what should be entered in that field.   If the Help Tips get annoying, you can turn them off again by clicking on the "Turn OFF Help Tips" icon located at the top right of the window.
4. Click Save when you are finished creating your profile.   You should see a window pop up saying that your profile was successfully created and the window should disappear.
5. The member bar on the Fundraising page (just below the rotating sponsor graphic) should now show that you are logged in and have a message welcoming you!   You should also see the options to "Update Profile" or "Logout".   At this point you are logged in and should have access to all the special member functionality included in the web site.   As you navigate from page to page, you will remain logged in until your session expires or you logout.

How to Login to the Web Site

1. Click on the "Login" link located at the right above the mini-calendar on the Fundraising page (eventually this link will be available on all pages).
2. A small window will appear prompting you for your username and password.   Enter the username and password you chose when creating your profile.
3. Click the "Login" button.   The member bar just below the rotating sponsor graphic should be updated to welcome you by name!
4. If you forgot your password, enter just your username and click on the "Forgot password?" link.   An email message will be sent to the email account you provided in your profile with instructions on how to change your password.   You must update your password before you will be allowed to login again!

How to Update your Account Profile

1. Login to your account as described above.
2. Click on "Update Profile" in the member bar (just above the mini-calendar on the right).
3. A window is displayed containing your current profile settings.   Update any settings you desire.   Help Tips are available as described in the "How to Create an Account" section above.
4. Click "Save" to save your changes or click "Cancel" if you change your mind.

Logging Out

You may wish to log out to allow another family member to log in and access his or her account.   Please do not share accounts!

1. When you are done, you may logout by clicking "Logout" on the member bar (just above the mini-calendar).
2. If you don't log out, you will automatically be logged out by default after some time depending on your browser session settings.

Signing up for Fundraising Events

Volunteering is easy when you use your account to sign up for events!
Currently, only Panthers fundraising events use your Member Account information to provide signups and personal status information.   In the future, many other events will be supported as well.   Try signing up for some Panthers games now to see how it all works and help out the band in the process (please do not signup unless you intend to actually work the game - this is the official Panthers signup):

1. Go to the Panthers Booth Schedule section on the Fundraising page
2. Login to your member account.
   This can be done by clicking on Login in the member bar at the top of the page
   OR
   by clicking "Login" in the Sign-Up column of the schedule.
   If you don't have an account, you can create one by clicking on "Create Account" in the Sign-Up column or at the top of the page.   When you create your account be sure to include your birthday; it is required to verify your eligibility to work at Panthers games.
3. Once you have logged in, the Panthers schedule table will be updated to provide a button for you to use to sign up to work at each game.
4. Click the red "Sign Up" button to the right of each game you want to sign up to work.
5. A window will be displayed IF you need to provide any additional information before you can be signed up.   Enter any additional information as prompted.
6. The Panthers schedule table will be updated to reflect your newly signed up status.   The "Signed-Up" column will display a check mark and your name for each game you are signed up to work.   If you are over 18 and have selected a band student to receive a $25 band dues credit, the student's name will also be displayed.   The "Volunteer Standing" column will display how many Reward Points you are eligible to receive.   Read more about Reward Points in the FAQ below the Panthers schedule table.
7. You are now officially signed up to work at that Panthers game! Whoo-hoo!